Selected work, from brief to outcome.
More than fifteen years of systems built for insurers, medical companies, schools, and cultural organisations across Europe and internationally. Several are still in daily use, some for more than a decade.
Most engagements are direct. Others are as consultants: alongside another agency, or inside a client's own team when a senior UX, Agile, or development role is needed for a period. Both ways of working remain open to us.
Select a case study, or read on for other engagements.
Fifteen years, three CEOs, one relationship
A rebranding job that grew into the claims infrastructure a national insurance pool depends on — and, a decade later, the trust to rebuild their core insurance system too.
A web application to handle claims in the event of a nuclear accident, usable by several member insurers at once. Launched for SAMKÖ-KKÖ 2011, the national nuclear accident exercise — maintained ever since, now on version 3.
Allianz Hungary, for the Hungarian Nuclear Insurance Pool, asked for the same capability — rebuilt for Hungarian rules, in Hungarian and English.
After a decade of reliably maintaining the claims system through three changes of NNI leadership, the client handed over their core insurance platform too.
What changed with NIS
The old system ran on Windows only, was slow to learn, and made small functional changes expensive. Creative Planet rebuilt it as a secure, responsive web application, independent of operating system. UX design collapsed the learning curve; the architecture was built to be updatable at a lower ongoing cost.
Close, continuous Agile collaboration meant problems were caught and fixed as the system was built, not discovered after delivery. The finished platform passed an independent security audit conducted by HiQ.
From brand identity to lab and patient systems
A client that started with a design engagement and grew into a full software partnership, deepening in stages.
iCellate's original process ran on email, phone calls, and two disconnected Excel files. It was slow, repetitive, and offered no search, reporting, or GDPR compliance.
LAMS — the internal side: a lab management system built on a LIMS foundation, customised to iCellate's specific workflow. Minimal repetitive data entry, full search and reporting, role-based access, and integration with an external referral system.
Genemate — the public-facing side, added later: a patient portal with BankID login and payment, taking a patient from ordering a test through to receiving results, connected through to referring doctors.
One course first, then a curriculum
An e-learning platform built the Agile way: proven small, then scaled.
Rather than commit upfront to a full curriculum, Creative Planet piloted a single course first, validating format and platform in close collaboration with the school's head teacher. Once proven, the platform was built out with produced content: 3D anatomical animation, filmed instruction, and assessed quizzes, across desktop, tablet, and phone.
Brand identity, and a device interface people rely on in surgery
Full brand identity for a medical device company, plus the on-screen interface of the physical device itself.
Creative Planet built Bonvisi's identity from their startup phase: logo, graphic system, website, packaging, and 3D visualisation of the ENDO-P endoscopy pump. Beyond the marketing materials, the pump's own on-screen interface — the controls a clinician touches during a procedure — was designed as a genuine UX deliverable.
A new system, built around the people who use it every day
Papagena is Berlin's leading B2B ticketing service for cultural events. Its internal system was rebuilt from the ground up, and has been in daily use since 2019.
The previous system had become hard to use and costly to change. Creative Planet replaced it with a new one designed around the people who work in it every day: consulting services, full-service ticket processing for partners, and the routines in between. For its users, the difference was immediate.
Access is organised in several levels, so permanent staff, seasonal staff, and partners each see and do what their role requires, and nothing more. People joining for a season can be brought in, and out again, without risk to the rest of the system.
Other engagements
Medical Vision
Websites, an intranet for distributors, and a modernised brand identity for a maker of surgical pumps for arthroscopy, since acquired by a US company. Alongside, product photography and video instruction manuals.
Stockholm Stad
A registration website and a networking platform for attendees, built for an OECD meeting hosted by the City of Stockholm.
Swedish Biofuels
Rebrand, website, and product photography for a Stockholm-area biofuels company.
Quiz'em
A live event quiz application, built for corporate events — technology and entertainment in one system.
Franchise Finder
A multi-function site for a franchise network — search, a form database, and syndication to a national newspaper feed.